Give an inch; they’ll take a mile. Take an inch, and piss off two guys from New Jersey.
You may have seen the news last week that broke-open an epic sandwich scandal involving Subway’s Footlong sandwiches. Yes, it seems they’re actually short an inch from their marketing claim, and are only 11 inches in length (girth never was mentioned).
And now two unsatisfied customers in New Jersey are suing Subway over the false claims, and demanding a change. The plaintiff’s lawyer, Stephen DeNittis, said he's inspected sandwiches from 17 area shops and not one has been 12 inches long. Apparently, Subway initially claimed that Footlong "was just a word" and not a unit of measure.
But the two guys from New Jersey demand action! They want Subway Footlongs to grow an inch—and if that’s not possible, they’d like Subway to stop its reportedly false claims.
In a new statement Subway says it would work harder to achieve sandwich-length uniformity, "We have redoubled our efforts to ensure consistency and correct length in every sandwich we serve," according to the statement. And they want an inch step farther by adding, "Our commitment remains steadfast to ensure that every Subway Footlong sandwich is 12 inches at each location worldwide."
Lessons learned: don’t piss off guys from New Jersey—especially by shorting them an inch.
Which would you demand?
Footlong image courtesy of Shutterstock